Help center
Short, practical guides to building surveys, inviting people, reading results and running the parts your organization controls.
Getting started
- Create your organization and invite your teamSign up, set up your organization, and bring in admins, editors and viewers.
- Build your first surveyFrom an idea to a live survey: pick a goal, check the draft, publish and share it, step by step.
- Work with pixlAsk pixl about your workspace, have it write or change a survey, build a dashboard, translate, and read what people wrote, with what it can see under your admin’s control.
Surveys
- Build and publish a surveyPick a question type or a template, arrange your questions, and publish when you're ready.
- Writing good questionsWhat each checklist suggestion means, why it matters and how to fix it.
- Offer a survey in several languagesTranslate one survey, let each person answer in their own language, and see the language of every response.
- Translate a survey automaticallyFill in the missing texts of every language in one click, with machine translation you review before respondents see it.
- Share a surveyA public link, a QR code, an embed, or personal links for an invited-only audience.
- Let people save and continueRespondents can close a long survey and come back to the same question, on the public link or a personal link.
Forms
People and links
- Contacts, groups and attributesImport or paste the people you survey, organize them into groups, and add up to ten attributes.
- Sync contacts from your HR systemKeep Contacts and groups in step with BambooHR, Personio or Workday, hourly or daily.
- Personal links and remindersGive each person their own link, track who's answered, and remind only the people who haven't.
- Unsubscribes, bounces and the Not emailed listWho wrkflow stops emailing or texting, why, and how an admin can take someone off the list.
- Send survey links by text message (SMS)Invite people and remind them by text, with a personal link in every message.
Results
- Read and compare results, then exportFilter by attribute, compare segments, and export exactly what you're looking at.
- Read answers in your languageSee written answers translated into your own language, with the original one click away.
- Crosstabs and significanceBreak questions down by group or by another question, see which differences are statistically significant, and export banner tables.
- Where people drop offSee how many people started and finished, where the others stopped, and how long it takes.
- Anonymous surveysUnlink responses from people while still tracking who has answered.
- Share results with managersSend each department head a link to their own team's results, and only theirs, with no account needed.
- Build a dashboardPut what you track across surveys in one place: engagement, eNPS, NPS, CSAT, response rates, trends and comments. Share it, or show it on an office screen.
Live polls
Integrations
- Integrations and getting helpSee what is connected and what needs attention, what each integration shares, and how to ask support.
- Save responses to OneDrive and SharePointConnect a Microsoft 365 account so each response is saved as a PDF and a row in an Excel workbook.
- Save responses to Google Drive and SheetsConnect a Google account so each response is saved as a PDF and a row in a Google Sheet.
- Send answers to SalesforceConnect Salesforce so a named survey updates the Lead or Contact and logs the answers as a Task.
- Send answers to HubSpotConnect HubSpot so a named survey updates the contact’s properties and adds a note with the answers.
- Connect BambooHRWhere to find your subdomain and API key, and how to map BambooHR fields to contact attributes.
- Connect PersonioWhere to create API credentials, which API version to pick, and how to map Personio fields to attributes.
- Connect WorkdayBuild the custom report wrkflow reads, share it with an integration user, and map its columns to attributes.
- Post to SlackCreate an incoming webhook and choose when wrkflow posts: a survey goes live, a daily digest, new responses.
- Post to Microsoft TeamsCreate a Workflows webhook for a channel and choose when wrkflow posts a card.
- Set up Sign in with MicrosoftFor whoever runs wrkflow: register an app in Microsoft Entra ID and turn on the Continue with Microsoft button.
- Provision people with SCIMLet Microsoft Entra ID, Okta or another SCIM 2.0 client add, update and remove your members, and map groups to roles.
- Stream the audit log to Splunk, Datadog or your own endpointSend every audit log entry to your SIEM within seconds, with retries and a delivery log.
- Email delivery with ResendFor whoever runs wrkflow: verify a sending domain, set the API key and the bounce webhook.
- Text messages with TwilioFor whoever runs wrkflow: set up a Messaging Service, the reply webhook and delivery reports.
Security and admin
- Two-factor authentication and security policiesTurn on an authenticator app, and require it for everyone in your organization.
- Single sign-on and verified domainsConnect your identity provider and require SSO for your verified domains.
- Audit log, data retention and personal data requestsSee who changed what, decide how long responses are kept, and answer requests about someone's data.